The complete load lifecycle
Every load moves through a defined set of states from quote request to closed invoice. LogAI.ai tracks each transition, timestamps it, and gives every event an immutable audit trail.
One platform. The full lifecycle.
LogAI.ai covers every step between an inbound rate request and a cleared carrier invoice. Nothing falls through the cracks because every action is tied to a load record.
Document Capture
Inbound emails, fax-to-email, and EDI transactions are parsed into structured load data. Rate confirmations, BOLs, and PODs are extracted and linked to the correct pro number automatically.
Carrier Tendering
The Rating & Routing agent prices the lane, selects qualified carriers, and sends tenders. A human approves the rate confirmation before it leaves the building.
Shipment Tracking
Automated check calls, ELD pings from Samsara and Motive, and MacroPoint tracking keep ETAs current without dispatchers dialing carriers every two hours.
Exception Monitoring
Late pickups, detention events, and OS&D claims surface in a single exception queue before they become service failures. Carriers are notified automatically.
POD Collection
The POD Collection agent requests proof of delivery via carrier portal, email, or EDI 214. Documents are attached to the load record and matched to the BOL.
Carrier Invoice Audit
Every carrier invoice is matched against the rate confirmation. Accessorials, fuel surcharges, TONU, and detention charges are validated. Short-pays are flagged with a reason code before approval.
LogAI sits beside your TMS, not instead of it.
McLeod, MercuryGate, and Trimble are integrations, not competitors. LogAI.ai reads load data from your TMS, runs automation, and writes structured results back. Your dispatchers keep working in the tool they know.
DAT and Truckstop load boards, Samsara and Motive ELDs, EDI transactions, QuickBooks, and NetSuite — every data source connects through a documented API with full field-level lineage.
Connected systems
Agents that know their lane
Each LogAI agent operates within a defined scope and hands off to the next. No agent acts autonomously beyond its boundary. The handoff diagram below shows how events on a load record flow between agents.
Meet the agents
Seven purpose-built agents cover the freight lifecycle. Each has a defined trigger, a bounded set of actions, and a clear handoff condition. Human approval gates are explicit, not optional.
Quote Intake Agent
Trigger
An inbound email or EDI 204 arrives requesting a rate.
Actions
- Parses shipper, origin, destination, commodity, and weight
- Creates a draft load record in the platform
- Routes to the Rating & Routing agent
Rating & Routing Agent
Human in loopTrigger
A new load record needs a carrier and a rate.
Actions
- Applies contract rates and spot-market logic
- Selects qualified carriers from the preferred list
- Sends rate confirmation only after human approval
Check Call Agent
Trigger
A covered load has not reported location within the scheduled window.
Actions
- Contacts carrier via automated call or SMS
- Updates ETA on the load record
- Escalates to dispatcher if no response within 30 minutes
Service Failure Monitor
Trigger
A tracked shipment is at risk of missing its delivery window.
Actions
- Sends early warning to shipper and internal team
- Documents the delay cause for OS&D reporting
- Starts detention clock if applicable
Built for your type of operation
Freight brokerages, forwarders, 3PLs, shippers, and customs brokers each face different bottlenecks. LogAI.ai adapts to your workflow.
Freight Brokerages
Cover loads faster, audit every carrier invoice, and keep detention disputes from eating into margin.
Freight Forwarders
Manage multi-modal shipments with document capture that handles BOLs, AWBs, and customs clearance paperwork.
Third-Party Logistics
Orchestrate carrier networks, track compliance, and give shippers real-time visibility without manual check calls.
Shippers
Control freight spend with lane-level rate analytics, accessorial visibility, and carrier performance scoring.
Customs Brokers
Collect entry documents, track clearance status, and integrate with CBP without duplicate data entry.
Operations platform and load exchange — connected.
LogAI.ai runs your internal freight operations. LogAI Exchange gives you access to a vetted private load board — with the same lifecycle data and agent logic flowing through both.
app.erp.io/freights
LogAI ERP
The full freight operations platform — eight modules covering your internal load lifecycle from quote intake to carrier invoice audit. Integrates with McLeod, MercuryGate, Trimble, and every ELD in your fleet.
- 8 modules: capture → audit
- 7 scoped AI agents
- Human approval gates for rate confirmations
- Immutable event log on every load
app.logai.ai
LogAI Exchange
A vetted private load board where brokers post loads and verified carriers bid. AI-powered matching on lane history, carrier performance, and rate benchmarks. No spot-market noise — qualified carriers only.
- AI-assisted lane matching and rate guidance
- Carrier vetting and insurance verification
- Carrier and broker subscription tiers
- Connects to LogAI ERP load records
Ready to automate your freight operations?
Connect your TMS and go live in days, not months. No rip-and-replace required.