Solutions — Freight Brokerages

Built for the speed and margin pressure of freight brokerage.

Cover loads before the competition, eliminate detention disputes, audit every carrier invoice, and keep dispatchers off the phone — all without replacing the TMS your team already knows.

The problem

Brokerage margins are thin and the bottlenecks are operational.

Every minute a dispatcher spends manually entering an RFQ, calling a carrier for a location update, or disputing an invoice line item is a minute not spent covering the next load. The margin pressure is real — and most of it comes from process friction, not market conditions.

Carrier invoice overcharges compound quietly across hundreds of loads per month. Detention disputes without documentation get paid because fighting them costs more than the charge. Manual check calls create dispatcher burnout without improving service levels.

Slow quote intake

RFQs that require manual data entry before they can be priced add minutes that cost loads to faster brokers.

Undocumented detention

Without a timestamped event log, detention disputes become a he-said-she-said conversation that often settles in the carrier's favor.

Invoice errors at volume

Accessorial creep and fuel surcharge miscalculations are individually small but aggregate into meaningful margin erosion across a book of business.

Dispatcher phone dependency

Check calls that require a human dial prevent dispatchers from focusing on exceptions that actually need judgment.

How LogAI.ai works for brokerages

Six purpose-built capabilities that cover the load lifecycle from first quote request to cleared carrier invoice.

RFQ Parsing

The Quote Intake agent parses inbound rate requests from email, EDI 204, or web form into a structured load record. Origin, destination, commodity, weight, and accessorials are extracted before a human touches the file.

Contract Rate Engine

The Rating agent applies your negotiated contract rates by lane, class, and carrier before querying spot market fallback. Margin targets are checked before any rate is surfaced for approval.

One-Click Carrier Tendering

Qualified carriers on your preferred list are tendered automatically. A human approves the rate confirmation before it leaves the building. Carrier acceptance or rejection is tracked on the load record.

Automated Check Calls

The Check Call agent contacts carriers via automated call or SMS at scheduled intervals. ETAs are written back to the load record without dispatcher involvement. Escalation triggers if no response arrives within the configured window.

Detention Clock and Documentation

Detention events are timestamped the moment a driver checks in. The load record captures the free-time window, the overage, and carrier communications — so every dispute has a documented paper trail ready to send.

Carrier Invoice Audit

Every carrier invoice is matched line by line against the rate confirmation. Accessorials, fuel surcharge, TONU, and layover charges are validated against rate terms. Short-pays and overcharges are flagged with a reason code before approval.

TMS-first

LogAI sits beside McLeod, MercuryGate, and Trimble — not instead of them.

Replacing your TMS is a multi-year project. LogAI.ai is not a TMS replacement. It reads load data from your existing system, runs automation, and writes structured results back. Dispatchers keep working in the tool they know. The automation runs in the background on every load.