Control freight spend with lane-level intelligence.
Invoice audit that flags every accessorial. Lane-level cost analytics. Carrier performance data built from actual events. Detention documentation that wins disputes.
Freight spend leaks in places most shippers never look.
Carriers bill what they can support. When a shipper has no event log showing actual dwell time, no documentation of what accessorials were requested, and no systematic comparison of invoice to rate confirmation — every invoice becomes a negotiation the shipper is not prepared for.
Accessorial charges are the most common source of invoice error. Detention, fuel surcharge indexing, liftgate, and re-delivery fees each have contract terms that are routinely applied incorrectly. At high load volume, those errors are invisible to any manual review process.
Carrier invoice overcharges
Incorrect accessorials, fuel surcharge rate errors, and duplicate billing go undetected without systematic line-item matching against the rate confirmation.
Accessorial creep
Charges for services that were not requested — or not provided — appear on invoices and are paid because the documentation to dispute them does not exist.
Detention disputes without evidence
Disputing a detention charge requires showing when the driver arrived, when loading started, and what caused the delay. Without timestamped records, the shipper has no standing.
Rate negotiations without data
Carrier contract renegotiation done without lane-level cost history, carrier performance data, and accessorial spend breakdowns cedes ground that should be recoverable.
How LogAI.ai works for shippers
Invoice audit, lane analytics, and carrier performance data — all built from the same structured load record.
Accessorial Audit
Every accessorial charge on every carrier invoice is validated against contracted terms and actual events. Lift gate charges without a lift gate request, detention without documented dwell time, and fuel surcharge miscalculations are flagged before payment.
Lane-Level Cost Analytics
Freight cost per lane, per carrier, per lane-carrier pair, and per commodity is surfaced from the load record data. Rate trend visibility informs contract renegotiation and carrier selection decisions.
Carrier Performance Scoring
On-time pickup, on-time delivery, check-in compliance, and document return speed are tracked per carrier across your lanes. Scorecards are generated from event data — not from self-reported carrier metrics.
Detention Cause Documentation
When a carrier charges detention, the load record shows the facility check-in time, the free-time window, and the documented cause of the delay. Disputes backed by timestamped event logs are resolvable. Disputes without them are not.
Rate Confirmation Matching
Every carrier invoice is matched against the corresponding rate confirmation line by line. Discrepancies between the agreed rate and the billed amount generate a flag with the specific line item and the delta — before a payment runs.
Spend Reporting by Period
Freight spend reports by week, month, quarter, and year are generated from structured load data. Breakdowns by mode, lane, carrier, accessorial type, and cost center give procurement teams the numbers they need for budget review.
Every event is timestamped. Every dispute has documentation.
When a carrier bills detention and you dispute it, the load record shows the driver check-in time, the free-time window from the rate confirmation, and the documented cause of the delay. When a carrier bills a liftgate charge, the record shows whether one was requested.
The audit trail is not a feature shippers use until they need it. When they need it, it is the difference between recovering an overcharge and absorbing it.
Why audit trail mattersAccessorials audited